Privacy notice.

Introduction

This privacy policy sets out how we, ALS Workplace Health Solutions, collect, use, and protect any personal information that you provide to us when you use our website (the “Website”) and engage with our consulting and coaching services. We are committed to ensuring that your privacy is protected, and we comply with the Data Protection Act 2018, the General Data Protection Regulation (EU) 2016/679 (“GDPR”), and all other applicable privacy laws and regulations in the UK.

This privacy policy explains:

What personal information we collect about you
How we use your personal information
How we share your personal information
How we protect your personal information
How long we retain your personal information
Your rights in relation to your personal information
How to contact us

Personal information we collect

We may collect the following personal information about you when you use our Website or engage with our consulting and coaching services:

Name and job title
Contact information including email address and phone number
Demographic information such as postcode, preferences, and interests
Other information relevant to customer surveys and/or offers

We collect this personal information when you provide it to us directly, for example, when you:

Fill out a contact form on our Website
Subscribe to our newsletter
Engage with us on social media
Attend one of our events or webinars
Contact us by phone, email, or in person

We may also collect personal information about you indirectly from third-party sources, such as:

Companies or organisations who refer you to us for consulting or coaching services
Publicly available sources, such as LinkedIn or Companies House
Our partners or service providers who provide us with marketing data

How we use your personal information

We use your personal information for the following purposes:

To respond to your inquiries and provide you with information about our consulting and coaching services
To communicate with you about our consulting and coaching services, events, and other marketing initiatives
To process your payments for our consulting and coaching services
To manage our relationship with you and provide you with ongoing consulting and coaching services
To conduct research and analysis to improve our consulting and coaching services and customer experience
To comply with legal and regulatory requirements

We may also use your personal information for other purposes that are compatible with the original purpose for which we collected it.

How we share your personal information

We may share your personal information with third parties in the following circumstances:

Service providers who process your personal information on our behalf, such as our email marketing provider or payment processor
Companies or organisations who refer you to us for consulting or coaching services
Our partners or service providers
Law enforcement or regulatory agencies as required by law or to protect our legal rights

We do not sell, rent, or otherwise disclose your personal information to third parties for their marketing purposes without your consent.

How we protect your personal information

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, accidental loss, and destruction. We limit access to your personal information to those employees, contractors, and agents who have a legitimate need to access it, and we require them to maintain confidentiality.

How long we retain your personal information

We retain your personal information for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. We will securely delete or anonymise your personal information when it is no longer necessary for these purposes.

Your rights in relation to your personal information

You have certain rights in relation to your personal information, including the right to:

Access your personal information
Correct any errors in your personal information
Delete your personal information in certain circumstances
Restrict our processing of your personal information
Object to our processing of your personal information
Receive your personal information in a structured, commonly used, and machine-readable format and have it transmitted to another controller where technically feasible
Withdraw your consent to our processing of your personal information (if we rely on your consent as our legal basis for processing)

To exercise any of these rights, please contact us using the contact details provided on our contact page or the footer of our website.

If you are not satisfied with our response to any request you make in relation to your personal information, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.

How to contact us

If you have any questions or concerns about this privacy policy or our privacy practices, please contact us using the contact details provided on our contact page or the footer of our website.

Changes to this privacy policy

We may update this privacy policy from time to time by posting a new version on our Website. You should check this page occasionally to ensure that you are happy with any changes.

Last updated: April 2023